Noshi: Order your food, and eat it too.

Last updated: 26 March 2025

In this Privacy Policy, 'us', 'we', or 'our' refers to Noshi Life Pty Ltd (ABN: 61 674 576 615). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use the Noshi platform, including our website and mobile application.

By using Noshi and providing your personal information, you consent to our collection, use, and disclosure practices as described in this Privacy Policy. We may update this Privacy Policy from time to time, and we encourage you to review it periodically on our website to stay informed of any changes.

If you do not agree with these Terms, please do not use the Platform.

1. What Personal Information We Collect

Personal information refers to data that identifies an individual or can reasonably be linked to an individual. The types of personal information we may collect include:

Account & Contact Information: Name, email address, and any other details provided during account registration.
Shopping & Purchase Data: Grocery purchases collected through receipt scanning, shopping history, and loyalty program integrations.
Dietary & Health Preferences: Allergies, dietary restrictions, and health goals provided by users to personalize recommendations.
User Engagement Data: Feedback, reviews, and product updates submitted by users.
Technical & Usage Data: Device information, IP address, interactions with our platform, and analytics to improve user experience.

2. How We Collect Your Information

We collect your personal information in various ways, including:

Directly from you when you create an account, update your profile, submit feedback, or interact with our services.
Automatically when you use our platform, including through receipt scanning, browsing, and app usage analytics.
Through third-party integrations when you choose to connect external loyalty or retailer accounts.

3. How We Use Your Information

We use the collected information to:

Provide personalized food recommendations based on dietary preferences and shopping habits.
Improve and develop our platform, including analyzing trends and user behavior.
Offer exclusive deals, promotions, and rewards tailored to your shopping habits.
Maintain account security and prevent fraudulent activity.
Communicate updates, support, and relevant offers to users.

4. Data Sharing & Third-Party Integrations

Noshi Life allows users to connect their third-party loyalty and retailer accounts to access personalized insights and rewards.

With your consent: You may opt-in to share identifiable data with partners and retailers for personalized offers.
Aggregated & Anonymized Data: We may use non-identifiable data to provide commercial insights to partners.
Third-Party Service Providers: We may share data with trusted third parties who assist in operating our platform (e.g., cloud storage, analytics providers).
Legal & Compliance Requirements: We may disclose information when required by law or to protect our platform and users.

5. Data Security & Retention

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

6. Managing Your Privacy Choices

You have control over your personal information, including:

Updating your account details and preferences through the Noshi platform.
Opting out of marketing communications at any time.
Requesting access, correction, or deletion of your personal data by contacting us.

7. Contact Us

If you have any questions about these Terms, please contact us at:

📍 Noshi Life Pty Ltd
📬 PO BOX 6179, Rouse Hill NSW 2155
📧 hello@noshilife.com